| When the employee login screen shows **no employee tiles**, it usually means the dispensary name at the top-right drop-down isn’t selected. This often occurs after leaving the page open overnight: the session times out and the app reloads to the login view without choosing a facility. |
| What You’ll See |
| • |
The screen loads—but no employee pictures or names appear. |
| • |
The drop-down at the very top (next to Close Store) is blank. |
| • |
Refreshing the browser keeps returning you to the same empty list. |
| Quick Fix |
- Click the ▼ drop-down at the top of the page (it may appear blank).
- Select your dispensary name (e.g., Raja’s Dispensary).
- Your employee list will immediately repopulate—tap your profile and enter your PIN as usual.
|
| Step-by-Step |
| 1. |
Locate the facility selector. It sits on the top navigation bar, right of “Close Store.” |
| 2. |
Click the arrow. If nothing is currently selected, the field will look empty. |
| 3. |
Choose your dispensary. The moment you click it, employee avatars should reappear below. |
| 4. |
Log in. Tap your employee tile and enter your 4-digit PIN. |
| Tips to Prevent This Issue |
- Always log out or close the browser at the end of your shift.
- If you must leave the station idle, refresh the page before serving the next customer.
- Bookmark the main login URL (
/Manager) for a quick reset.
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| Need help? E-mail support@marijuanasoftwarellc.com — We Grow With You® |