Make Your Cash Drawer Pop When a Receipt Prints
| Make Your Cash Drawer Pop When a Receipt Prints | |
|---|---|
| Most receipt printers with a cash drawer port (DK/RJ-11) can trigger the cash drawer when a receipt prints. Windows: Enable the cash drawer setting in the printer driver. This works for Star Micronics, Epson, and most receipt printer brands. Mac, iPad & Android: Marijuana Software only supports cash drawer popping through Star Micronics printers using CloudPRNT. |
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| 1 • Confirm What You Need | |
| a. | Windows: Use a receipt printer installed on the computer, with the cash drawer connected to the printer’s DK/RJ-11 port. |
| b. | Mac, iPad & Android: Use a Star Micronics CloudPRNT model, such as an mC-Print or supported TSP model, with the drawer connected to the printer’s DK port. |
| 2 • Enable Cash Drawer Pop on Windows | |
| a. |
Open Devices and Printers. Mac path: Apple Menu > System Settings > Printers & Scanners. |
| b. | Right-click your receipt printer and select Printer Properties. |
| c. | Open the hardware or device settings tab. This may be labeled Device Settings, Star Line, EPSON Advanced, or similar. |
| d. | Find the drawer setting. It may be called Cash Drawer, Drawer Kick, DK Port, or Peripheral Unit. |
| e. | Enable the drawer and choose when it should open: Document Top to open at the start of printing, or Document Bottom to open at the end. |
| f. | If available, set the pulse width to about 200 ms. |
| g. | Click Apply or OK. |
| h. | Right-click the printer again, open Printing Preferences, then Advanced, and match the same drawer settings if available. |
| i. | Print a POS receipt or Windows test page to confirm the drawer opens. |
| 3 • Use CloudPRNT for Mac, iPad & Android | |
| a. | Confirm your printer is a supported Star Micronics CloudPRNT model. |
| b. | Connect the cash drawer cable to the printer’s DK port. |
| c. | Register and connect the printer using the CloudPRNT setup process: How to configure wireless printing on my Star printer (CloudPRNT) |
| d. | After CloudPRNT is configured, printing receipts from Mac, iPad, or Android will trigger the cash drawer. |
| 4 • Tips & Best Practices | |
| a. | Cable & Port: Make sure the RJ-11 cable is firmly connected to the printer’s DK port. Do not plug it into Ethernet or phone ports. |
| b. | Timing: If the drawer opens too early or too late, switch between Start of Document and End of Document triggers and/or adjust the pulse width. |
| c. | Paper Size: Use 72mm × 200mm paper size to help prevent receipt truncation that may interfere with drawer kicks. |
| 5 • Troubleshooting | |
| a. | Drawer does not open on Windows: Recheck printer driver settings, verify the DK cable, try another cable or drawer, print a Windows test page, and power-cycle the printer and computer. |
| b. | Drawer does not open on Mac, iPad, or Android: Confirm the printer is a supported CloudPRNT model, is online in your account, and has the drawer connected to the DK port. |
| ✅ All set. Windows cash drawers open through printer driver settings. Mac, iPad, and Android cash drawers open through Star CloudPRNT. | |