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How To Make Adjustments

Make Inventory Adjustments
  Fix inventory discrepancies by adjusting package quantities from the Products page.
1 •  Open Package Details
a. Go to Products and search for the item.
b. Click the arrow next to the product’s Batch # to open Package Details.
c. Choose where the discrepancy is: Back Stock or Sales Floor Inventory.
2 •  Adjust the Quantity
a. Click Options ► Adjust Inventory or the Adjust button for the row.
b.

Choose an Adjustment Option:

Take more inventory from package – transfer inventory from back stock to the sales floor.

Transfer inventory back to back stock – move inventory from the sales floor back to back stock.

Make a correction – report waste or loss for this package.

b. Enter a positive number to add or a negative number to remove stock.
c. Select a reason (Recount, Breakage, Waste, Return) and add a note.
d. Click Save; the on-hand quantity updates immediately.
3 •  Tips & Notes
a. Units vs Grams: Bulk items adjust in grams; pre-packs and other items adjust in units.
b. Sales floor corrections: If you can’t adjust on the sales floor, move the stock back to Back Stock, adjust there, then move it back.
c. METRC-linked packages: Adjust in METRC first and refresh/sync so counts match.
d. Permissions: If the Adjust option is missing, ask a manager for permissions.
4 •  Related Articles
 
✅  Adjustment saved. Your on-hand counts are now accurate for reporting and sales.