Marijuana Software Knowledge Base

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Set Up Loyalty Point Tracking

Set Up Loyalty Point Tracking
Turn on points so customers automatically earn rewards at checkout. You’ll enable this in your store’s Loyalty Information settings and choose how many points customers get per dollar.
1  •  Open the Loyalty Settings
a. Log in to MarijuanaSoftwareLLC.com.
b. Go to Main Menu → Edit Account, then click the Loyalty Information tab.
c. Click Edit to make changes.
2  •  Turn On Point Accrual & Set Your Earning Rate
a. Auto Add Rewards Points → set to True to add points automatically when a sale closes.
b. Rewards Points to Dollars Spent → enter how many points a customer earns per $1 spent.
Examples: 1 = 1 point per dollar; 0.10 = 0.10 points per dollar.
c. Click Save (the Edit button saves your selections).
3  •  Optional Loyalty Toggles
Auto Apply Discounts — When checked, pre-programmed discounts apply to eligible sales automatically.
Smart Pricing On/Off — OFF = price is calculated strictly by gram price. ON = prices factor in your tiered/“Smart Pricing” discounts.
What you’ll see on the page: a Loyalty Program Settings panel with four controls:
  1. Auto Apply Discounts (checkbox)
  2. Smart Pricing On/Off (checkbox)
  3. Auto Add Rewards Points (True/False)
  4. Rewards Points to Dollars Spent (numeric field)
Use Edit to save your selections.
4  •  How Points Accrue at Checkout
With Auto Add Rewards Points = True, points are added to the customer’s account automatically when the sale is closed.
Make sure a customer is attached to the order; anonymous/cash sales without a profile will not accrue points.
Troubleshooting
No points added? Confirm the sale was closed, a customer was attached, and Auto Add Rewards Points is set to True.
Wrong accrual amount? Revisit the Rewards Points to Dollars Spent value and adjust your points-per-dollar rate.
Related Articles
✅ Loyalty point tracking is now active. Customers will automatically earn points on each closed sale.