| Troubleshoot Wireless Printer Problems |
| Follow these steps to diagnose and fix issues with your wireless printer and restore a solid green status light. |
| 1 • Basic checks |
| a. |
Ensure the printer is plugged in. |
| b. |
Verify the printer has paper loaded. |
| c. |
Confirm the printer is connected via WiFi, Ethernet, or USB. |
| d. |
Open the printer, pull out one label, and close it. |
| 2 • Perform a printer test |
| a. |
Turn the printer off. |
| b. |
Hold down the Feed button and turn the printer on. |
| c. |
Wait for the status report to print. |
| d. |
Download the Star Printer Setup Program from StarMicronics support page. |
| ✅ Printer troubleshooting complete. The printer should now display a solid green status light. |