Marijuana Software Knowledge Base

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How to use the METRC Discrepancy Report

Steps:

  1. Log in to your Marijuana Software account.
  2. Navigate to the Reports page from the main navigation.
  3. Select the METRC Discrepancy Report.
  4. Review the listed discrepancies:
    • Each entry shows differences between Marijuana Software and METRC package counts.
  5. Identify the correct count:
    • If METRC has the correct count, click the Correct OMMPOS button. Confirm the prompt to adjust Marijuana Software's count.
    • If Marijuana Software has the correct count, click the Correct METRC button. Provide a reason for the adjustment in the prompted field, then confirm to adjust METRC's count.
  6. Continue until no discrepancies remain:
    • The report should ideally be empty, indicating all discrepancies are resolved.

Note:

  • Check this report regularly for compliance assurance.
  • Contact support if you encounter unresolved discrepancies or need assistance.