Marijuana Software Knowledge Base

Your resource for guides, FAQs, and support articles

When importing products from a METRC manifest, will it automatically recognize an existing product?

Recognizing Existing Products During Import
When importing products from a METRC manifest, the system tries to match incoming products with existing templates. Here's how it determines whether to use an existing product or create a new one.
1 • Existing Product Match
a. If there is a product with the same name and type already in your account, the import will recognize and use that product.
b. The system will add the incoming package as a new package under the existing product.
2 • No Match Found
a. If no matching product exists, a new product template will be created automatically using the information from the manifest.
✅ Imports either associate with existing products or create new products when needed.