Marijuana Software Knowledge Base

Your resource for guides, FAQs, and support articles

Package from Metrc created a new category, how do I move it?

Move Product to Correct Category
A new package imported from METRC may create a new category. Change the product’s category and sync METRC tags to avoid duplicates.
1 • Fix the Category
a. Go to the Products page.
b. Search for and open the product that was incorrectly categorized.
c. Click Edit Product Details.
d. Choose the correct Store Category from the dropdown.
e. Click Save to update the product.
2 • Prevent New Categories
a. Copy the METRC tag number from the new package.
b. On the existing product in Marijuana Software, open Edit Product Details.
c. Paste the METRC tag into the Batch # field to overwrite the old batch number.
d. Save your changes. Future imports will sync with the correct category.
✅ All done! Your product is in the right category and new packages will sync correctly.